Cleveland, OH,
12:55 PM

Andrew's Story: Protecting a Community

Andrew Neading, RN

Andrew Neading, RN, understands that good burn care starts well before the patient arrives at MetroHealth Medical Center, Ohio’s only adult and pediatric trauma and burn center.

That’s why he’s so passionate about teaching the region’s first responders how to assess the severity of burns, dress wounds and transport patients – all of which are so crucial to ensuring the best recovery for patients with severe burn injuries.

“Those first few minutes are so important,” says Neading, MetroHealth’s Burn Program Coordinator. “Aside from prevention, one of the best ways we can impact future lives is by educating our first responders. They’re passionate about caring for their specific communities, and all those communities are important to MetroHealth.”

In many ways, the role is a perfect fit for Neading. His mother was a nurse and his father, a firefighter. A former naval firefighter and rescue swimmer himself, Neading has a deep passion for service to others.

His ongoing inspiration? The resilience of the patients he encounters.

“No one really understands what a burn survivor goes through,” Neading says. “The healing doesn’t stop when they’re discharged. It continues for the rest of their lives. Never underestimate the strength of the human spirit.”

To learn more about MetroHealth’s Burn Care Center, visit

Faces of MetroHealth is an ongoing series of profiles of individuals from all levels of the organization who embody our mission and values.  We're sharing Andrew's story as part of National Burn Awareness Week, which is February 6-12. To read the others, click here.

About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers throughout Cuyahoga County. The system serves more than 300,000 patients, three-quarters of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center. 

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit