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Dollar Bank Joins as a Community Partner Toward MetroHealth's Transformation

Major Contribution to Increase Internet Access for Cleveland Residents Boosts MetroHealth’s Campaign

CLEVELAND – Dollar Bank has partnered with The MetroHealth System, pledging $600,000 over the next five years to provide low-cost internet access to low and moderate-income households in the Clark-Fulton neighborhood. The partnership will support MetroHealth’s efforts to bring digital resources to that neighborhood.

In his speech at the 2019 MetroHealth Annual Stakeholders Meeting, President and CEO Akram Boutros, MD, FACHE, discussed the importance of being digitally connected in today’s world and the lack of internet availability in the neighborhoods surrounding MetroHealth. As a result, Dr. Boutros committed to collaborating with partners to provide low-cost internet for those households. MetroHealth’s Institute for H.O.P.E.™ is coordinating these efforts.

Increased access, especially during the current COVID-19 pandemic, is crucial for social connection, accessing social service resources, health care portals, academics and college and job applications.

“Dollar Bank is honored to be a community partner with MetroHealth, providing families with much needed access to digital communication and resources, especially during these unprecedented times,” said Dollar Bank president and CEO Jim McQuade. “This project enables us to provide continued support for community reinvestment, economic development, and education in the metro Cleveland region. At Dollar Bank, we believe that together with our community partners, we can bring positive and systemic change in the neighborhoods we serve.”

Dollar Bank’s partnership launches this effort and will partially subsidize the cost of internet access for up to 1,000 households in the neighborhood over the next five years. As part of this partnership, DigitalC, a non-profit focused on making Greater Cleveland’s digital future more equitable, will provide reliable and low-cost broadband internet access to the unserved and underserved neighborhoods closest to MetroHealth’s main campus through its EmpowerCle+ initiative.

Through this partnership, residents may take advantage of Dollar Bank’s Home Ownership Program, which provides specialized in-house credit counseling, homebuyer education classes and valuable resources on the path to home ownership.

The first households in the neighborhood began receiving subsidized internet access in April. By early June, internet service will become available to residents in the Scranton Castle senior apartment complex off West 25th Street – part of the Cuyahoga Housing Metropolitan Authority (CMHA). The project aims to connect 300 individuals and households with internet access within the first year.

“Since COVID-19, our mission has become more relevant than ever,” said DigitalC CEO Dorothy Baunach. “MetroHealth’s leadership and support as an anchor institution and Dollar Bank’s financial commitment will allow us to provide all the components of a digital inclusion package to address the digital divide.”

“The significant commitment made by Dollar Bank is one that will have an impact for generations to come,” said Brian M. O’Neill, chair of The MetroHealth Foundation Board of Directors. “Their investment in this timely initiative speaks volumes about the importance of our shared missions.”

Other partners in this effort include AT&T, Computers Assisting People, Cleveland Metropolitan Housing Authority, Cleveland Metropolitan School District, Cuyahoga Community College, Esperanza, MCPc, Metro West Community Development Organization and US Communications and Electric Inc.

MetroHealth’s philanthropic campaign, “For All of Us,” was publicly launched in 2018. The campaign is halfway toward its goal of raising a minimum of $100 million by 2023 for core aspects of MetroHealth’s transformation. The transformation not only includes the construction of a new hospital on the health system’s main campus, but also the creation of opportunities for community wellness and economic development.

About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

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