Cleveland, OH,
10:41 AM

Fisher-Titus and MetroHealth expand collaboration to include critical care transportation

To continue to enhance trauma and critical care services in north central Ohio, Fisher-Titus and MetroHealth are expanding critical care transportation services, according to Brent W. Burkey, MD, president, Fisher-Titus.

“Ensuring patients receive the highest quality care before arriving at a hospital means better outcomes and faster recovery for patients. Serving the needs of our patients, right here where they live, is very important to us.” said Dr. Burkey. “In October, we entered into a collaboration with the MetroHealth system, a top provider for trauma and burn care in Ohio, to bring skilled trauma care to our hospital. It’s only natural to expand our trauma plans to include key partnerships within our transport service to further evolve our critical care offering into the pre-hospital environment.”

To better serve the region, Fisher-Titus and MetroHealth will be collaborating on several key initiatives including medical direction of North Central EMS and the operation of ground critical care services.

MetroHealth is now serving as the Medical Director of Fisher-Titus’ North Central EMS service, a 911 and EMS transport service in Huron and surrounding counties. In this role, MetroHealth will oversee protocols and processes for patient care, as well as quality and continual education for North Central EMS staff.

“MetroHealth is committed to the North Central Ohio region,” said Bernard Boulanger, MD, executive vice president and chief clinical officer. “It’s a natural fit to expand our relationship in this way and expand our care to include the pre-hospital setting.”

In addition, Metro Life Flight has begun operations of ground critical care transportation for the region. The Metro Life Flight ground critical ambulance care unit is staffed by MetroHealth critical care crews, and will be servicing Huron County and local hospitals. This partnership represents an expansion of ground services, which MetroHealth currently operates in Cuyahoga county.

The first week of January brought change to critical care air transport, as well. Utah-based Guardian Flight, stationed at Milan for the past year, withdrew its air critical care transport helicopter operating in the region. Local critical care air transport providers, including MetroHealth’s Life Flight helicopters, will provide expanded support to the region.

“This change opens an opportunity to look at our relationships with other top air transport providers to ensure our community and region is getting the best possible critical air transport services,” said Dr. Burkey. “We are looking forward to working together with area hospitals to enhance this service.”

Photo features one of the Metro Life Flight crews. From left to right: Jyme Dickson, Paramedic, FPC  (Flight Paramedic Certified); Henry Smitley, Paramedic, FPC; Kevin Quick, Flight Nurse.

About Fisher-Titus

Fisher-Titus is an independent not-for profit community health system dedicated to the health and wellness of the greater Huron County area. The Fisher-Titus health system provides the area’s 70,000 residents a full continuum of personalized, quality care and includes Fisher-Titus Medical Center, a 99-bed acute care hospital; Norwalk Memorial Home, a 69-bed skilled nursing facility; The Carriage House of Fisher-Titus, a 48-unit assisted living facility; an employed physician group; emergency transportation service; a retail pharmacy and home health care services.

With a dedicated and talented staff of employees and an outstanding team of physicians, Fisher-Titus has earned numerous national recognitions. The Medical Center is accredited by Healthcare Facilities Accreditation Program (HFAP) and is also certified as a Primary Stroke Center and a Level 3 Trauma Center. Fisher-Titus Medical Center is a six-time recipient as the nation’s Most Wired Hospitals. For more information, please visit

About the MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit