09:11 AM

Leader of MetroHealth’s Institute for H.O.P.E.™ to Receive Nation’s Highest Honor for Federal Civil Service Executives

Susan Fuehrer, who leads MetroHealth’s Institute for H.O.P.E, this month will receive the highest honor that can be given to a federal civil service executive.

Fuehrer joined The MetroHealth System this summer after 34 years of leadership at the U.S. Department of Veterans Affairs. Her service will be honored with the Presidential Rank Award. The award is given to outstanding leaders who achieve results and consistently demonstrate strength, integrity and a relentless commitment to excellence in public service.

“Receiving our country’s highest honor of service is proof of what we at MetroHealth already know: There’s no better leader than Susan Fuehrer to lead our crusade to eliminate health disparities and make Northeast Ohio a healthier community for everyone,” said MetroHealth President and CEO Akram Boutros, MD, FACHE. “As the President of our Institute for H.O.P.E., Sue is leading our unique comprehensive effort to address the social determinants of health.”

Fuehrer rose through the ranks from unpaid intern to CEO of the VA Northeast Ohio Healthcare System, where she served as CEO for a decade. Under her leadership, the VA in Northeast Ohio had significant accomplishments in patient care, research and education.

The VA Northeast Ohio Healthcare System was one of the largest and best-performing VA healthcare systems, with more clinical centers of excellence and the longest-running five-star quality metric ranking in the VA, when Fuehrer retired this summer. She is a recognized trailblazer in the VA, where she made transparent, data-driven decisions on behalf of veterans, staff and taxpayers.

The Institute for H.O.P.E. (Health, Opportunity, Partnership and Empowerment) at The MetroHealth System is focused on fixing the root causes of health problems, by removing obstacles and engaging community partners so more people can access what they need to help them grow, succeed and be healthier. Fuehrer leads efforts to bring together neighborhood programs and resources, creating opportunities for everyone in the community to have a chance at a better future.

“It was my privilege to serve our nation’s heroes where I observed, every day, the price of freedom,” Fuehrer said. “I am humbled by the acknowledgement from President Trump and wish to recognize and thank everyone dedicated to making VA Northeast Ohio Healthcare System one of the very best. Providing innovative, comprehensive quality care to veterans is a team sport and I am grateful to the many partners and stakeholders who work tirelessly and, most importantly, to the veterans and their families who trust VA with their health and well-being.”

The award will be presented Dec. 17 in Washington, D.C.

About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit metrohealth.org.