Cleveland, OH,
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MetroHealth Brings More Services Into the Community With Opening of Ohio City Family Dentistry

MetroHealth Family Dentistry

MetroHealth is again expanding services, care and better health into neighborhoods and the community with the July 1 opening of Ohio City Family Dentistry, a new, freestanding clinic at 3701 Lorain Ave.

The new facility replaces MetroHealth’s main campus dental clinic, which served patients for more than 60 years before closing last week.

“Ohio City Family Dentistry is another example of MetroHealth serving our patients and our community closer to where they live and work,” said President and CEO Akram Boutros, MD, FACHE. “More access to excellent dental care means healthier moms, dads, kids and families. This clinic will deliver healthy – and big – smiles.”

The new Ohio City location gives patients easier access to dental services, expertise and the latest technology and treatments. At full capacity, the clinic will operate 18 dental operatories and offer services ranging from routine check-ups and cleanings to root canals to bridges, partials and crowns.

Patient convenience and comfort will be top priorities.

“The clinic was designed with patients’ psyche in mind,” said Gregory Heintschel, DDS, MBA, Chair of MetroHealth’s Department of Dental Medicine. “The music, the warm colors, the local artwork representing the culture and spirit of the neighborhood – it’s all been carefully designed to promote a calming, welcoming environment.”

The clinic, at the corner of Lorain Avenue and Fulton Road, offers free parking. Bus stops on Lorain Avenue (RTA #22) and Fulton Road (RTA #79/79A) are just steps from the front door.

Once patients settle into the new chairs for treatment, they’ll have access to what Dr. Heintschel calls the widest breadth and deepest depth of dental technology under one roof in the region. In many cases, lasers will replace traditional dental drills. Onsite 3D printers and computer-aided design/manufacturing equipment will allow for the same-day manufacture of customized appliances, crowns and restorations, saving weeks of time and the hassle of additional appointments.

In addition, every operatory in the new clinic will be supplied with nitrous oxide, the safe and mild sedative often called “laughing gas.”

“Many patients, maybe most patients, are apprehensive about getting dental procedures,” said Dr. Heintschel. “By having nitrous oxide available at every chair, we can lower anxiety, lessen discomfort and make the patient experience much more positive.”

Besides providing comprehensive dental services, the clinic will also help educate and train the next generation of dental caregivers. It will be the new home for MetroHealth’s General Practice Residency program and will also have two pediatric residents through an affiliation with Case Western Reserve University’s School of Dental Medicine.

The clinic will also have a unique internship program to serve patients with special needs – children and adults – a population that is woefully underserved, Dr. Heintschel said.

The MetroHealth Department of Dental Medicine was recently given the 2021 Ohio Dental Association’s Access to Dental Care Program Award, which recognizes programs that provide increased access to dentistry for Ohioans in underserved areas through free or reduced-fee dental procedures.

For the Media: Downloadable B-Roll


About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

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