Cleveland, OH,
10:56 AM

MetroHealth Earns CHIME Digital Health Most Wired Recognition for 7th Year

​The College of Healthcare Information Management Executives (CHIME) recently announced The MetroHealth System as earning the 2020 CHIME Digital Health Most Wired recognition. MetroHealth's Ambulatory, Long Term Care, and Acute Care have all achieved Level 8 certification, with level 10 being the highest.

To achieve a Level 8 certification, an organization must have deployed technologies and strategies (e.g., population health/cost-of-care analytics, HIEs/integration engines, and patient portals) to help analyze data and are starting to see meaningful clinical and efficiency outcomes. Some Level 7-8 organizations are also experimenting with more advanced technologies, like telehealth, that expand access to care.

"It's especially gratifying to receive this recognition as we have had to quickly adapt to the pressures of COVID," said David Fiser, VP, Chief Information Officer. "In fact, COVID has forced us to implement telehealth capabilities across the organization much faster than we had originally planned. That successful implementation is connecting our patients with the care they need, when they need it."

The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.

"Digital technology has been a driver of innovation in healthcare for many years now, but never to the degree that we saw in 2020 with the pandemic," said CHIME President and CEO Russell P. Branzell. "The Digital Health Most Wired program underscores why healthcare organizations keep pushing themselves to be digital leaders and shows what amazing feats they can achieve. This certification recognizes their exemplary performance in 2020."

A total of 30,091 organizations were represented in the 2020 Digital Health Most Wired program, which this year included four separate surveys: domestic, ambulatory, long-term care and international. The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.

"This Most Wired recognition, our 7th year in a row to achieve this status, represents our continued leadership in pushing technology to help our staff deliver efficient, patient-centric, high value care to our patients," adds David Kaelber, MD, PhD, MPH, VP, Chief Medical Informatics Officer.

Each participating organization received a customized benchmarking report, an overall score and scores for individual levels in eight segments: infrastructure; security; business/disaster recovery; administrative/supply chain; analytics/data management; interoperability/population health; patient engagement; and clinical quality/safety.

About the MetroHealth System

Founded in 1837, MetroHealth is leading the way to a healthier you and a healthier community through service, teaching, discovery, and teamwork. Cuyahoga County’s public, safety-net hospital system, MetroHealth meets people where they are, providing care through five hospitals, four emergency departments and more than 20 health centers. Each day, our nearly 9,000 employees focus on providing our community with equitable healthcare — through patient-focused research, access to care, and support services — that seeks to eradicate health disparities rooted in systematic barriers. For more information, visit