Cleveland, OH,
11:21 AM

MetroHealth’s Helping Hand Fund Meets Growing Demand For Emergency Supplies to People Affected by COVID-19 Outbreak

MetroHealth Helping Hand Food Giveaway from MetroHealth on Vimeo.

CLEVELAND – MetroHealth employees this week began making deliveries to the doorsteps of people who have been impacted by COVID-19. On Monday and Tuesday, more than 100 bags of food were delivered to households in the neighborhoods surrounding MetroHealth Medical Center.

The bags – filled with broccoli, zucchini and corn on the cob, along with soap and recommendations on preventing the spread of COVID-19 – were assembled at the Greater Cleveland Food Bank by the staff from the MetroHealth Institute for H.O.P.E.™ and other employee volunteers.

One custom delivery even included a supply of diapers.

A driver with MetroHealth’s School Health Program was deployed to assist with the deliveries, which went to patients and community members who normally visit the monthly fresh produce distribution at the Outpatient Pavilion on main campus. Other bags were dropped off at MetroHealth’s Emergency Department and to patients who depend on MetroHealth vans for transportation to and from medical appointments and who are also regulars at the monthly fresh produce distribution.

The MetroHealth Institute for H.O.P.E.™ is coordinating additional efforts to provide food, supplies, and non-prescription medication and other assistance to people whose clinical providers have directed them to stay at home, in quarantine. These efforts will continue, in collaboration with local service organizations, as resources allow.

MetroHealth’s Helping Hand Fund is accepting monetary donations for the purchase and delivery of needed supplies.

The dedicated MetroHealth support line at 440-59-COVID (440-592-6843) has been set up to field requests for help. Patients who are directed to stay at home under quarantine following the medical assessment over the phone will be referred to additional resources provided by the Helping Hand Fund.

“As demand increases, we might need to rely on other delivery services,” said Susan Fuehrer, President, Institute for H.O.P.E.™ “We’re looking at alternative delivery models that will allow us to respond to more people quickly.”

Patients can contact the MetroHealth Pharmacy at 216-957-6337 for delivery services for their prescription medications. CVS is also delivering prescriptions and patients should contact their local store.

For additional information and on-line resources, including how to donate to the Helping Hand Fund, visit

About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit