The MetroHealth Office of Media Relations is on site 8:30 a.m. to 5:00 p.m. weekdays to assist with media requests.
Tina Shaerban-Arundel Manager, Media and Public Relations
Office: 440-592-1334 Mobile: 216-978-6083 Email: firstname.lastname@example.org
Ann Domeck, Social Media, Online Communications
Office: 440-592-1315 Mobile: 216-296-2861
Patient Condition Updates
A patient's first and last name are required to request a patient condition update. If the patient is a minor, parent or guardian consent is needed for release of a condition. Patients and/or their families reserve the right to decline the release of conditions.
Federal regulations contained in the Health Insurance Portability and Accountability Act (HIPAA) restrict the amount of information that can be released about a patient to a single, one-word condition. The conditions are:
- Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
- Fair: Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
- Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
- Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.