Cleveland, OH,
10:18 AM

Seona Goerndt Named Executive Director of Recovery Resources

Seona Goerndt

Seona (pronounced Shona) Goerndt has been selected to be Recovery Resources' executive director.

Ms. Goerndt replaces Pam Gill, who is retiring at the end of the year.

“I am honored to join the team at Recovery Resources and build off their success in offering life-changing care to our community’s most vulnerable,” Goerndt said. “As a previous member of the Recovery Resources Board of Directors, I observed the commitment Pam has for our client community. Pam leaves big shoes to fill and I’m excited to get started.”

Ms. Goerndt begins her new duties on December 6, 2021. She currently serves as Director of Patient Experience at The MetroHealth System, where she oversees the experience of patients and visitors across the health care continuum during over a million visits annually to more than two dozen MetroHealth locations.

During COVID, this included developing innovative ways to engage patients and their families during their care experience to ensure that they continued to feel listened to, cared for and safe. Ms. Goerndt is a thought leader for providing care and services to the community in ways that are accessible for all, understanding the unique challenges and impact social determinants of health can have on the ability to receive care.

“Under Seona’s leadership, Recovery Resources will continue to work to increase capacity across the continuum of care, including counseling, housing, treatment and other services,” said Akram Boutros, MD, President and CEO of The MetroHealth System. “We will work together to strengthen the safety net while serving as a steward of resources.”

Ms. Goerndt achieves outcomes through synergizing collaboration, engaging the community and key stakeholders, and establishing goals and measures of success.

She previously served as Executive Director of HealthSpan Ohio, and before that worked at Kaiser Permanente for more than two decades in a variety of leadership roles.

Ms. Goerndt has a bachelor’s degree in human resources management from Notre Dame College and a master’s of business administration from Cleveland State University. Ms. Goerndt is a Recovery Resources Board of Directors alumni and a board member of the American College of Healthcare Executives, Northern Ohio Chapter.

About The MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit