Seona Goerndt Named Executive Director of Recovery Resources
Seona (pronounced Shona) Goerndt has been selected to be Recovery Resources' executive director.
Ms. Goerndt replaces Pam Gill, who is retiring at the end of the year.
“I am honored to join the team at Recovery Resources and build off their success in offering life-changing care to our community’s most vulnerable,” Goerndt said. “As a previous member of the Recovery Resources Board of Directors, I observed the commitment Pam has for our client community. Pam leaves big shoes to fill and I’m excited to get started.”
Ms. Goerndt begins her new duties on December 6, 2021. She currently serves as Director of Patient Experience at The MetroHealth System, where she oversees the experience of patients and visitors across the health care continuum during over a million visits annually to more than two dozen MetroHealth locations.
During COVID, this included developing innovative ways to engage patients and their families during their care experience to ensure that they continued to feel listened to, cared for and safe. Ms. Goerndt is a thought leader for providing care and services to the community in ways that are accessible for all, understanding the unique challenges and impact social determinants of health can have on the ability to receive care.
“Under Seona’s leadership, Recovery Resources will continue to work to increase capacity across the continuum of care, including counseling, housing, treatment and other services,” said Akram Boutros, MD, President and CEO of The MetroHealth System. “We will work together to strengthen the safety net while serving as a steward of resources.”
Ms. Goerndt achieves outcomes through synergizing collaboration, engaging the community and key stakeholders, and establishing goals and measures of success.
She previously served as Executive Director of HealthSpan Ohio, and before that worked at Kaiser Permanente for more than two decades in a variety of leadership roles.
Ms. Goerndt has a bachelor’s degree in human resources management from Notre Dame College and a master’s of business administration from Cleveland State University. Ms. Goerndt is a Recovery Resources Board of Directors alumni and a board member of the American College of Healthcare Executives, Northern Ohio Chapter.
Founded in 1837, MetroHealth is leading the way to a healthier you and a healthier community through service, teaching, discovery, and teamwork. Cuyahoga County’s public, safety-net hospital system, MetroHealth meets people where they are, providing care through five hospitals, four emergency departments and more than 20 health centers. Each day, our nearly 9,000 employees focus on providing our community with equitable healthcare — through patient-focused research, access to care, and support services — that seeks to eradicate health disparities rooted in systematic barriers. For more information, visit metrohealth.org.
