Cleveland, OH,
09:00 AM

The MetroHealth System Earns HIMSS Analytics Revalidation as a Stage 7 Hospital and Outpatient Network for Use of Electronic Medical Records

The Healthcare Information and Management Systems Society (HIMSS) has revalidated The MetroHealth System as a Stage 7 hospital and outpatient network for the sophistication of its electronic medical records (EMR). The revalidation was tracked by the Electronic Medical Record Adoption Model (EMRAM) and the Outpatient Electronic Medical Record Adoption Model (O-EMRAM).

Stage 7 providers support the sharing, exchange and immediate delivery of patient data to improve quality of care. MetroHealth’s EMRs have ensured better care by:

  • Increasing access to patient self-scheduling and implementing a “fast pass” feature that automatically notifies patients if earlier appointments become available. Each one percent increase in self-scheduling has been demonstrated to generate $15,000 in revenue and decrease $10,000 in staff expenses annually.
  • Providing support for patients battling opioid abuse. Electronic Health Record (EHR) based opioid prescription habits, one-click prescription monitoring and opioid care plans all help patients and providers manage care better.
  • Increasing awareness of preventive maintenance. All preventive maintenance alerts for providers are now shown to patients through their EHR personal health record. Provider alerting and passive reminders about HIV and Hepatitis C screening increased HIV screening by 225 percent and increased positive HIV tests by 11 percent. It also increased Hepatitis C screening by 2,500 percent and increased positive Hepatitis C tests by 560 percent.
  • Increasing the exchange of health information. MetroHealth exchanges more than 5 million documents per year with other systems including the U.S. Department of Veterans Affairs and the Social Security Administration. This increased communication leads to better care: In upwards of 80 percent of cases, tests that otherwise would have been ordered are successfully scheduled. The collaboration also has reduced unnecessary inpatient admissions by about 15 percent.

“We are proud to lead the way toward high-quality, patient-centered and technology-enabled care," said Chief Medical Informatics Officer and Vice President of Health Informatics and Patient Engagement David Kaelber, MD, PhD, MPH. “Being among the first health care systems to achieve and be revalidated as a HIMSS Stage 7 organization, acknowledges MetroHealth's leadership and commitment to pushing the use of electronic health records for the benefit of our patients, our health care system, Northeast Ohio and beyond."

“There are many capabilities and services offered by The MetroHealth System. What I found most notable is the delivery of these services to patient populations that are often overlooked. You have deployed your EMR tools to the County Jail, for all foster children and have a focus on the LGBT community. This is impressive service to your community,” said Philip Bradley, regional director of North America, HIMSS Analytics.

HIMSS Analytics will recognize The MetroHealth System at the 2018 HIMSS Conference & Exhibition, held March 5-9, 2018, at the Venetian-Palazzo-Sands Expo Center in Las Vegas, Nevada. Visit the HIMSS Analytics website for more information on the health care provider maturity models and Stage 7 award.

To learn more about HIMMS EMRAM, visit

About the MetroHealth System

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The system’s more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.

As an academic medical center, MetroHealth is committed to research and to teaching and training tomorrow’s caregivers. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

For more information, visit