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The MetroHealth System Earns HIMSS Analytics Revalidation as a Stage 7 Hospital and Outpatient Network for Use of Electronic Medical Records

The Healthcare Information and Management Systems Society (HIMSS) has revalidated The MetroHealth System as a Stage 7 hospital and outpatient network for the sophistication of its electronic medical records (EMR). The revalidation was tracked by the Electronic Medical Record Adoption Model (EMRAM) and the Outpatient Electronic Medical Record Adoption Model (O-EMRAM).

Stage 7 providers support the sharing, exchange and immediate delivery of patient data to improve quality of care. MetroHealth’s EMRs have ensured better care by:

  • Increasing access to patient self-scheduling and implementing a “fast pass” feature that automatically notifies patients if earlier appointments become available. Each one percent increase in self-scheduling has been demonstrated to generate $15,000 in revenue and decrease $10,000 in staff expenses annually.
  • Providing support for patients battling opioid abuse. Electronic Health Record (EHR) based opioid prescription habits, one-click prescription monitoring and opioid care plans all help patients and providers manage care better.
  • Increasing awareness of preventive maintenance. All preventive maintenance alerts for providers are now shown to patients through their EHR personal health record. Provider alerting and passive reminders about HIV and Hepatitis C screening increased HIV screening by 225 percent and increased positive HIV tests by 11 percent. It also increased Hepatitis C screening by 2,500 percent and increased positive Hepatitis C tests by 560 percent.
  • Increasing the exchange of health information. MetroHealth exchanges more than 5 million documents per year with other systems including the U.S. Department of Veterans Affairs and the Social Security Administration. This increased communication leads to better care: In upwards of 80 percent of cases, tests that otherwise would have been ordered are successfully scheduled. The collaboration also has reduced unnecessary inpatient admissions by about 15 percent.

“We are proud to lead the way toward high-quality, patient-centered and technology-enabled care," said Chief Medical Informatics Officer and Vice President of Health Informatics and Patient Engagement David Kaelber, MD, PhD, MPH. “Being among the first health care systems to achieve and be revalidated as a HIMSS Stage 7 organization, acknowledges MetroHealth's leadership and commitment to pushing the use of electronic health records for the benefit of our patients, our health care system, Northeast Ohio and beyond."

“There are many capabilities and services offered by The MetroHealth System. What I found most notable is the delivery of these services to patient populations that are often overlooked. You have deployed your EMR tools to the County Jail, for all foster children and have a focus on the LGBT community. This is impressive service to your community,” said Philip Bradley, regional director of North America, HIMSS Analytics.

HIMSS Analytics will recognize The MetroHealth System at the 2018 HIMSS Conference & Exhibition, held March 5-9, 2018, at the Venetian-Palazzo-Sands Expo Center in Las Vegas, Nevada. Visit the HIMSS Analytics website for more information on the health care provider maturity models and Stage 7 award.

To learn more about HIMMS EMRAM, visit

About the MetroHealth System

The MetroHealth System, Cuyahoga County’s public health system, is honoring its commitment to create a healthier community by building a new hospital on its main campus in Cleveland. The building, and the 25 acres of green space around it, are catalyzing the revitalization of MetroHealth’s West Side neighborhood.

MetroHealth will break ground on the new hospital in late 2018, using nearly $1 billion it borrowed on its own credit after dramatically improving its finances. In the past five years, MetroHealth’s operating revenue has increased by 44.5 percent and its number of employees by 21 percent. Today, its staff of 7,700 provides care at MetroHealth’s four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. In the past year, MetroHealth has served 300,000 patients at more than 1.4 million visits in its hospitals and health centers, 75 percent of whom are uninsured or covered by Medicare or Medicaid.

The health system is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and the only adult and pediatric burn center in the state of Ohio.

As an academic medical center, MetroHealth is committed to teaching and research. Each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine and its main campus hospital houses a Cleveland Metropolitan School District high school of science and health.

For more information, visit